Alex Ruben
Troubleshoot and Fix No Sound in Microsoft Edge on Windows 10/11
If you’re experiencing issues with Microsoft Edge not producing sound on your Windows 10 or Windows 11 device, you’re not alone. Many users encounter this frustrating problem due to various reasons, such as muted tabs, incorrect system audio settings, or issues with output devices. This guide will help you troubleshoot and resolve these audio issues efficiently. By following the steps outlined here, you’ll be able to restore sound in Edge and enjoy your browsing experience without interruptions.
Before we begin, ensure that your Windows operating system is up to date, as some audio issues may arise from outdated software. Additionally, check that your audio device is properly connected, and consider having your volume settings visible as we will reference them throughout the troubleshooting process.
Step 1: Check if the Edge Tab is Muted
Start by verifying if the specific tab in Microsoft Edge is muted. To do this, right-click on the tab that isn’t playing sound. If you see the option to Unmute Tab, click on it. If it says Mute Tab, this means the tab is already unmuted, and you can proceed to the next step.
Step 2: Adjust System Volume Settings
Next, check your system volume settings. Locate the volume icon in the system tray, which is found at the bottom right corner of your screen. Ensure that the volume is turned up and not muted. If necessary, you can also adjust the volume settings for Microsoft Edge specifically:
- Open the Start Menu and type Settings.
- Navigate to System and then to Sound.
- Scroll down to the Advanced sound options and click on App volume and device preferences.
- Ensure that the volume for Microsoft Edge is turned up.
Step 3: Select the Correct Audio Output Device
If you have multiple audio devices connected to your computer, it’s crucial to ensure that the correct one is selected:
- In the Sound settings, under Choose where to play sound, select the appropriate output device.
- If the selected device is set to Don’t allow, change it to Allow to enable audio playback.
- Consider unplugging and re-plugging your audio device to see if that resolves the issue.
Step 4: Run the Windows Audio Troubleshooter
If the problem persists, run the built-in Windows audio troubleshooter. Here’s how:
- Open the Settings app and use the search bar to find Troubleshoot settings.
- Click on Other troubleshooters.
- Locate the Playing Audio option and click Run.
- Follow the prompts to diagnose and fix any audio issues automatically.
Step 5: Verify Privacy and Microphone Settings
Check your privacy settings to ensure that Microsoft Edge has permission to use your microphone:
- Open the Settings app and navigate to Privacy & security.
- Scroll down to App permissions and select Microphone.
- Ensure that microphone access is enabled for your device and that Microsoft Edge is listed and turned on.
Step 6: Update Audio Drivers and Restart Edge
If all else fails, consider updating your audio drivers:
- Open the Device Manager by searching for it in the Start Menu.
- Expand the Sound, video and game controllers section.
- Right-click on your audio device and select Update driver.
- After updating, restart Microsoft Edge to check if the sound issue is resolved.
Extra Tips & Common Issues
Here are a few additional tips that might help:
- Restart your computer to reset any temporary settings that may affect audio.
- If the issue continues, consider reinstalling Microsoft Edge or resetting it to default settings.
- Regularly check for Windows updates, as these can include crucial fixes for audio issues.
Conclusion
By following these steps, you should be able to resolve the sound issues in Microsoft Edge on your Windows 10 or Windows 11 device. Each step addresses common audio problems, ensuring a comprehensive troubleshooting approach. If sound is still not working, you might want to consult further technical support or consider hardware issues with your audio device.
Frequently Asked Questions
Why is my Microsoft Edge still not producing sound after following all steps?
If sound issues persist, there may be underlying hardware problems or conflicts with other audio software. Consider checking external devices and their settings.
How do I check if my audio drivers are up to date?
Open the Device Manager, find your audio device under Sound, video and game controllers, right-click, and select Update driver. Follow the prompts to check for updates.
Are there any settings in Edge that could affect audio playback?
Yes, ensure that all relevant permissions are granted in the privacy settings, and make sure the tab is not muted.