Alex Ruben
How to Resolve the ‘Can’t Be Displayed’ Error on Telegram
Encountering the “can’t be displayed” error on Telegram can be frustrating, especially when it prevents you from viewing important media files. This guide is designed to help you troubleshoot and resolve this issue effectively, whether you are using Telegram on your mobile device or desktop. By following the steps outlined in this tutorial, you will learn how to pinpoint the underlying causes of the problem and apply straightforward solutions to restore functionality.
Before we dive into the steps, ensure that you have the latest version of the Telegram app installed. This can often resolve many display issues. If you’re using a desktop version, make sure your browser is up to date, or consider switching to a different one if problems persist.
Step 1: Update the Telegram Application
The first step in resolving the ‘can’t be displayed’ error is to ensure that you are using the latest version of Telegram. To do this, follow these steps:
- Open your Play Store (for Android) or App Store (for iOS).
- Tap on the search icon and type Telegram.
- If an update is available, you will see an option to update the app. Click on Update.
Step 2: Clear Telegram’s Cache
Clearing the app’s cache can often resolve display issues. Here’s how to do it:
- Go to your device’s Settings.
- Select Apps or Application Manager.
- Find and select Telegram.
- Tap on Storage and then select Clear Cache.
After clearing the cache, reopen Telegram to see if the issue is resolved.
Step 3: Disable Media Filtering
If the issue continues, you may need to disable media filtering in the app settings. Follow these steps:
- Open Telegram and tap on the three horizontal lines in the top left corner to access the menu.
- Go to Settings.
- Navigate to Privacy and Security.
- Scroll down to find the Disable Filtering option and enable it.
This setting can sometimes prevent media from displaying correctly, so ensuring it is disabled may fix the problem.
Step 4: Use Telegram Web
If the app continues to malfunction, you can use Telegram Web as an alternative:
- Open a web browser and go to Telegram Web.
- Sign in to your account using your phone number.
- Check if the media displays properly in the web version.
This can help determine if the issue is related to the app itself or if it’s a broader issue with your account.
Step 5: Reinstall Telegram
If all else fails, consider uninstalling and then reinstalling Telegram. Here’s how:
- Uninstall Telegram from your device by going to Settings > Apps > Telegram and selecting Uninstall.
- Reinstall Telegram from the Play Store or App Store.
- Open the app and log in again.
This can reset any settings or corrupted files that may be causing the error.
Extra Tips & Common Issues
While following the steps, keep these tips in mind:
- Ensure your internet connection is stable, as connectivity issues can also cause media not to load.
- Check if other apps are functioning properly to rule out device issues.
- Look for any system updates for your device that may improve performance.
Conclusion
By following these steps, you should be able to resolve the ‘can’t be displayed’ error on Telegram and restore access to your media files. Regularly updating your app and clearing the cache are good practices to maintain optimal performance. If you encounter further issues, consider reaching out to Telegram support for additional assistance.
Frequently Asked Questions
What causes the ‘can’t be displayed’ error on Telegram?
This error can occur due to outdated app versions, cache issues, media filtering settings, or connectivity problems.
Will reinstalling Telegram delete my chats?
No, your chats are stored in the cloud, so reinstalling the app will not delete them. However, ensure your chat history is synced before uninstalling.
Can I fix this issue without reinstalling Telegram?
Yes, in most cases, updating the app, clearing the cache, and adjusting settings will resolve the issue without needing to reinstall.