Alex Ruben
How to Resolve Microsoft Store Error Code 0x800704cf on Windows 10/11
If you’re encountering the 0x800704cf error when trying to access or download apps from the Microsoft Store, you’re not alone. This frustrating issue typically arises due to network configuration errors, corrupted system files, or account authentication problems. Fortunately, this comprehensive guide will walk you through effective solutions to resolve the problem quickly and restore your access to the Microsoft Store.
Before you begin, ensure that you have administrative access to your Windows system and that your internet connection is stable. You will use the Command Prompt to execute several commands that will help resolve the error. This guide applies to both Windows 10 and Windows 11 users.
Step 1: Check and Reset Your Internet Connection
The first step in troubleshooting the 0x800704cf error is to ensure your internet connection is working correctly. Start by resetting your router and modem. Unplug both devices, wait for about 30 seconds, and then plug them back in. Once your network is back online, test your internet connection by browsing a website. If you still encounter issues, proceed to the next step.
Step 2: Open Command Prompt as Administrator
To resolve the error, you will need to run a few commands using the Command Prompt. Follow these steps:
- Click on the Start menu and type cmd in the search bar.
- Right-click on Command Prompt and select Run as administrator.
Step 3: Flush DNS Cache
Flushing the DNS cache can help resolve network-related issues. In the Command Prompt window, type the following command and press Enter:
ipconfig /flushdns
After executing this command, you should see a message indicating that the DNS Resolver Cache has been successfully flushed.
Step 4: Reset Winsock
The next step is to reset the Winsock catalog, which can fix network connectivity issues. In the same Command Prompt window, type the following command and press Enter:
netsh winsock reset
Once the command is executed, close the Command Prompt and restart your computer to apply the changes.
Step 5: Reset Microsoft Store
After restarting your computer, you may need to reset the Microsoft Store. To do this, open the search menu again and type in WSReset. Click on the WSReset app that appears in the search results. This will restart the Microsoft Store and hopefully resolve the error.
Extra Tips & Common Issues
While following these steps, ensure that your Windows is up to date, as updates can sometimes fix underlying issues that lead to errors like 0x800704cf. If the problem persists, consider checking your account permissions or resetting your Microsoft account credentials.
Conclusion
By following these steps, you should be able to resolve the 0x800704cf error and regain access to the Microsoft Store. If you continue to experience issues, further troubleshooting may be required, such as checking for corrupted system files or reconfiguring your network settings.
Frequently Asked Questions
What causes the 0x800704cf error?
This error is typically caused by network configuration problems, corrupted system files, or issues with account authentication.
Will flushing the DNS cache affect my computer?
No, flushing the DNS cache is a safe process that will not harm your system. It simply clears outdated information related to DNS lookups.
How can I ensure my network settings are correct?
You can check your network settings in the Settings app under Network & Internet. Ensure that your network adapter is functioning and properly configured.