If your PlayStation 4 is stuck in Safe Mode and refuses to boot normally, you’re not alone. Many users face the frustrating Safe Mode loop, but the good news is that you can fix it with some straightforward steps. This guide will walk you through the process of exiting Safe Mode, addressing potential issues that may cause your PS4 to get stuck, and ensuring that your console operates smoothly again.

Before starting, ensure you have a USB cable to connect your controller to the PS4, and be ready to follow the steps carefully to avoid data loss. Having your PlayStation credentials handy is also recommended, as they may be required during the process.

Step 1: Power Off Your PS4 Completely

Begin by completely powering down your PS4. To do this, press and hold the power button on the console. You will hear a beep sound; keep holding the button until you hear a second beep (about seven seconds later). This indicates that the PS4 is shutting down. Wait for the system to fully power off before proceeding.

Step 2: Connect Your Controller

Once your PS4 is off, connect your controller to the console using a USB cable. It is important to note that you cannot perform this step wirelessly. Ensure that the USB is properly connected to both the PS4 and the controller.

Step 3: Boot into Safe Mode

With the controller connected, press and hold the power button on the PS4 again. You will hear a beep sound, followed by a second beep after about seven seconds. This indicates that the console is starting in Safe Mode. You should see the Safe Mode menu on your TV.

Step 4: Choose the Restart PS4 Option

In the Safe Mode menu, you will see several options. The first option to try is “Restart PS4.” Select this option to see if it resolves the issue. If your PS4 boots normally after this, you can skip the remaining steps.

Step 5: Change Display Resolution

If restarting does not work, the next step is to change the display resolution. Select the “Change Resolution” option from the Safe Mode menu. This may resolve any display-related issues that could be causing your PS4 to remain in Safe Mode. Your PS4 will reboot, and you will be prompted to select a resolution; choose one that is compatible with your TV.

Step 6: Update System Software

If the issue persists, you may need to update your system software. Select “Update System Software” from the Safe Mode menu. Choose the option to update via the Internet. Your PS4 will connect to the network and download any available updates, which can help fix bugs and improve system stability.

Step 7: Restore Default Settings

If the update does not resolve the issue, select “Restore Default Settings.” This option will reset your PS4 settings to their factory defaults without deleting your data. It can resolve many common issues that might keep your console in Safe Mode.

Step 8: Rebuild Database

If you are still experiencing problems, the next option is to “Rebuild Database.” This process can take some time but is designed to clean up your console’s data and improve performance. Note that this action will not delete any of your saved games or data, but it is wise to have your login information ready just in case.

Step 9: Initialize PS4

If none of the previous steps work, you may have to initialize your PS4. This option will delete all user data, so be cautious. Before proceeding, ensure you have backups of any important data. Select “Initialize PS4” from the Safe Mode menu, and confirm your choice. This will restore your PS4 to its original factory settings.

Step 10: Reinstall System Software

As a last resort, if you still cannot exit Safe Mode, you will need to reinstall the system software. To do this, you will need a USB drive with the update file. Visit the official PlayStation website to download the necessary files. Follow the instructions provided there to create a USB drive that contains the update file. Once you have the USB ready, connect it to your PS4 and select “Reinstall System Software” from the Safe Mode menu.

Extra Tips & Common Issues

Be cautious when initializing your PS4, as this will delete all data. Always back up your data when possible. If your PS4 repeatedly enters Safe Mode, it may indicate a hardware issue, and contacting PlayStation support is recommended.

Conclusion

By following these steps, you should be able to exit Safe Mode and resolve the issues causing your PS4 to remain in this mode. Regular maintenance and updates can help prevent future occurrences, ensuring a smoother gaming experience. If you continue to have issues, consider reaching out to PlayStation support for further assistance.

Frequently Asked Questions

What should I do if my PS4 won’t connect to my controller?

Ensure that the USB cable is functioning and try using a different cable. If that doesn’t work, try a different controller if available.

Can I recover my data after initializing my PS4?

Initializing your PS4 will erase all user data. It is crucial to back up your data before performing this action.

What if my PS4 still won’t boot normally after following these steps?

If the problem persists, there might be a hardware issue. It is advisable to contact PlayStation support for further diagnostics and assistance.