Alex Ruben
How To Clear Data and Cache of Hotstar App on Google TV Streamer 4K
If streaming problems have been creeping in—like buffering issues, crashes, or just sluggish performance—sometimes the quick fix is to clear out the app’s cache and data. It’s like giving the app a fresh start, which can fix a whole bunch of weird bugs. This guide is about doing that on your Google TV Streamer 4K, Chromecast with Google TV, or any Android TV device. Basically, if Hotstar’s acting up or just isn’t running smooth, the steps below should help improve things and maybe even make your streaming a little more reliable.
How to Fix Hotstar Caching/Performance Problems on Google TV
Accessing the Settings Menu
First off, you gotta get into the device settings. Sometimes, the interface on Android TV can be a little quirky, but generally, it goes like this:
- Power on your Google TV device.
- Grab the Voice Search Remote and hit the Home button. If it’s a different remote, find the home button, usually a house icon.
- Jump to the top right corner, find the Settings icon (little gear), and select it.
Find the Apps Section
This is where most of the magic happens. You’ll want to locate the list of installed apps:
- Inside the Settings menu, scroll down or over to Apps.
- Look for See all apps or App Management—depends on your firmware version—and tap on it to view everything installed.
Locate the Hotstar App
Now, find Hotstar among the list. It’s usually alphabetized, so it shouldn’t be too tricky:
- Scroll to the Hotstar app.
- Click on it to bring up its dedicated app info page.
Clear Cache of Hotstar
This step clears out temporary files that might be bogging down the app. Helps with crashing or lag issues sometimes:
- Within the app info page, find the Clear Cache button (usually a big blue or gray button).
- Tap it, and if a confirmation pops up, go ahead and confirm. One thing to note: some devices might reset directly without asking, but most will ask for confirmation.
Clear App Data
This one resets the app to factory settings—think of it as wiping the slate clean. Might help fix stubborn bugs or login issues:
- Stay on the same app info screen, scroll down or find the Clear Data button.
- Tap it, and again, confirm when prompted. Keep in mind, this removes saved preferences, login info, and watch history—so you’ll need to sign back in afterward.
Restart Your Google TV Device
After all that clearing, a reboot often helps everything settle. Sometimes, the device doesn’t recognize the cleared cache until it restarts:
- Press the Home button on your remote.
- Head to Settings > Device Preferences.
- Select Restart and wait for the device to reboot fully.
Extra Tips & Common Troubleshooting
Sometimes, clearing cache/data isn’t enough. Make sure:
- You’re running the latest version of the Hotstar app. If not, head to the Play Store or the app’s platform to update it.
- Your Google TV OS is updated—go to Settings > System > About > System Update.
- You’re connected to a stable internet. Streaming can’t happen without good bandwidth, after all.
- If it’s still acting funky, might be worth uninstalling and reinstalling Hotstar. Sometimes, apps get corrupted or updates don’t install right.
Wrap-up
Sometimes, these internal cache and data clearing tricks really do the job in fixing streaming hiccups. Not sure why, but on some setups, it’s like hitting a reset button for the app. Worth a shot before diving into more complicated troubleshooting. Just remember: clearing data means you’ll have to log back into Hotstar, so have your credentials handy.
Summary
- Access Settings > Apps > Hotstar
- Tap Clear Cache then Clear Data
- Restart your device
- Update app and system if needed, reconnect to Wi-Fi
Fingers crossed this helps
This whole process isn’t perfect—sometimes it works right away, and other times, you might have to do it a couple of times. But hey, it’s a pretty straightforward way to hopefully fix those annoying streaming issues without pulling out the big guns. If this gets one update moving, mission accomplished.